Privacy Policy

At ATTIC Southend, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our cafe restaurant or interact with us online or offline.

Information We Collect:

• Personal Information: When you make a reservation, place an order, or sign up for our loyalty program, we may collect personal information such as your name, email address, phone number, and billing information.
• Transaction Information: We may collect information about your transactions with us, including details of your orders, purchases, and payment history.
• Usage Information: We may automatically collect information about how you interact with our website, including your IP address, browser type, pages viewed, and referring website.
• Location Information: With your consent, we may collect your precise location information if you use our mobile app to find nearby locations or receive location-based services.

How We Use Your Information:

We may use the information we collect for various purposes, including:

• Providing and improving our services, such as processing orders, managing reservations, and personalizing your experience.
• Communicating with you about your orders, reservations, promotions, and updates about our cafe restaurant.
• Analyzing trends and preferences to enhance our menu offerings, marketing strategies, and overall customer experience.
• Complying with legal obligations and protecting our rights and interests.

Data Sharing and Disclosure:

We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing agencies. We may also disclose your information when required by law or to protect our rights and interests.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Choices:

You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional communications from us by following the instructions provided in the emails or contacting us directly.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at info@atticsouthend.co.uk.

By using our services or providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy was last updated on 4th May 2024.